Our Expertise
Comprehensive UX Research Support Services
Whatever the research you’re conducting, we specialise in sourcing and recruiting the right participants for you.
Our extensive network and dedicated approach ensure that you get the quality participants you need, enhancing the validity of your research outcomes. We partner with carefully selected participants from leading recruiters around the UK.
We use best-in-the business screening techniques to ensure you have the right person in the hot seat. We’re fully GDPR compliant and follow the latest MRS guidelines. We’ll handle incentive payments, technical checks, screener building, schedule production and can even facilitate the testing with lab hire or online testing tool rental.
– Online research
– Mystery shopping
– Focus Groups
– In person IDIs
– Product & packaging testing
– TV testing
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Having the ability to quickly run in-person research at a convenient location has huge potential to drive positive changes in your research and design teams. Getting stakeholders in a room and having them see customers struggle in completing tasks is the most powerful way to ensure buy-in on design changes…
Our UX Lab design and build consultancy expertise has been honed over the last 17 years; building UX labs and research spaces for various clients.
We have built more UX labs and testing spaces than pretty much any other UK-based provider. Our design team works closely with you to understand your requirements, ensuring that the lab’s layout and technology align perfectly with your goals (and budget).
We take pride in creating environments that foster creativity and effective user testing. From the important details such as the technology, soundproofing, layout and furniture to the finer details of how to run testing ‘on the day’, how to handle participants, pay incentives or manage GDPR compliance around recordings and personal data; we work with you every step of the way to define best practice in your lab.
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Our portable research equipment is completely portable, meaning we can go anywhere and quickly set up to allow you to conduct any kind of research.
We’ll take the hassle out of conducting face to face research anywhere in the UK (or overseas).
For one fixed fee, our UX Lab Anywhere service takes care of everything you need to run face to face research anywhere… We book the venue and bring the tech – you just need to show up and moderate the sessions.
We’ve set up and run more UX labs in the UK than anyone else – so we can anticipate your needs and deliver exceptional service.
With HD recordings, secure live streaming and highly flexible set up, we’ll come to you OR let us arrange a space, set up the equipment, take care of participant hosting and let you focus on the research.
Up to 1000 people can watch the testing live using our secure streaming portal (with live chat). We can also source eye-tracking equipment, test mobile devices (phones and tablets) as well as recording equipment. We offer a comprehensive suite of tools to support various research methodologies. Our equipment is modern, well-maintained, and designed to deliver high-quality results in any setting.
– Mobile & Tablet testing
– Focus groups
– In-home ethnography
– In-depth interviews
– Unboxing and product testing
– Desktop, laptop and PC/Mac
– Set top box TV testing
– Gaming (PC, Console and handheld)
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Our Process
How We Support Your Research Needs
Consultation
We begin with a thorough consultation to understand your research objectives and specific requirements, ensuring tailored solutions.
Execution
Our team manages the logistics, from recruiting participants to setting up your UX lab, allowing you to focus on your research.
Feedback
After the research, we provide comprehensive feedback and insights, helping you make informed decisions based on the findings.
Ready to Elevate Your Research?
Contact TAB Research today to discuss how our services can support your project goals and enhance user experience.